Samsung’s new Galaxy Z Fold7 has turned heads with its slim 8.9mm folded profile and reduced crease visibility. But early reports of some units not opening fully flat have caught the attention of both fans and critics. So, is this a sign of trouble or just a minor quirk?

Since the Fold7 hit US stores last week, a few users — including those on Reddit — have pointed out that some demo units at retail stores weren’t opening completely flat. One post showed a Fold7 display stuck at around 170-165 degrees. Multiple users confirmed seeing a similar issue, though others chimed in saying their experience was fine.

While demo units often take a beating from curious shoppers, some feel it’s a bit early for hinge issues to show up. The timing feels premature for any wear-related problems.

The company says the Flex Hinge is designed to open between 178.5 and 181.5 degrees. If a unit doesn’t meet that range, it qualifies for a warranty replacement — something a few Reddit users highlighted from Samsung’s customer support responses.

Speculations suggest the issue could be down to mishandled demo phones or quality control issues associated with individual units. The phone is powered by the Snapdragon 8 Elite and a 4,400mAh battery.

At this point, only demo units have been available for brief hands-on experiences, and there’s no clear sign of a design flaw. Samsung appears to be monitoring user feedback, and unless more reports emerge, this seems to be an isolated case of hinge variance or demo unit mishandling

If you’re reading this later and facing the same issue, it’s worth reaching out to Samsung support — you might be eligible for a warranty claim.

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The post Galaxy Z Fold7 is super slim — but some demo units in US are already facing a hinge issue appeared first on Gizmochina.