OnePlus has released its May 2025 FAQ for OxygenOS, addressing common questions and known issues raised by users. The company provides solutions, workarounds, and status updates on bugs and improvements.

Recent Task Stacking Setup
Users can configure recent task stacking on devices running OxygenOS 15 or higher. The path is: Settings > Home screen & Lock screen > Manage apps. If the option isn’t visible on supported devices, OnePlus advises waiting for an update.

TikTok Login Issue
Users facing login problems on TikTok version 37.2 should update the app via Google Play Store. The issue is caused by the app itself.

Android Auto Malfunction
OnePlus acknowledges issues with Android Auto and confirms that a fix is under development.

USB Malfunction
Some users report USB connectivity problems. The company is aware and working on a resolution.

BGMI Frame Rate Limitation
BGMI remains limited to 60FPS despite 120Hz settings. Users can address this by adjusting the refresh rate:
Settings > Display and Brightness > Screen Refresh Rate > High Refresh Rate > Custom App Refresh Rate > BGMI (toggle between 60Hz and 120Hz) and enable High Frame Rate in Game Assistant.

Amazon Payment Support Issue
Certain models are facing UPI authentication issues on the Amazon app. OnePlus has escalated this to Amazon and a fix is awaited.

Contact Sorting Issue
Users experiencing contact sorting problems in the Google Dialer can temporarily switch to last name sorting within the Contacts app. A permanent fix is planned for future updates.

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